Reset the Root Password
At some point, you might encounter a scenario where you need to reset the root password on your Cloud Server. This article covers the steps required to reset the root password on your Cloud Servers by using the SpinUp Control Panel.
You need valid login credentials for the SpinUp Control Panel and an active Cloud Server.
Step 1: Log into SpinUp Control Panel
After you log in to the Control Panel, select the project that contains your Cloud Server from the navigation menu.
Step 2: Navigate to the Cloud Servers page
From the dashboard page, click Cloud Servers in the left-side navigation bar:
In the list, click on the Cloud Server for which you want to change the root password.
Step 3: Reset the password
On the Cloud Server Details page, choose RESET PASSWORD from the available options.
Enter your password in the dialogue box.
To test your new password, log in through your preferred remote connection method, or click the Console icon on the Server Details page and log in to the console with the new credentials.
What to do if you still cannot reach your server
Following the preceding steps enables you to change the root password on a Cloud Server, but the process might take some time to complete.
If you are still unable to log in to the server after changing the password, wait a few minutes and try again. If the issue persists and you cannot log in, the protocol used to connect remotely to the server might be the problem. Most commonly, you connect with either SecureShell (SSH) for Linux® or Remote Desktop Protocol (RDP) for Microsoft® Windows®.
Note: In these situations, SpinUp recommends that you use console mode to access the server. To learn how, see our article on console mode.