Reset the Root Password
At some point, you might encounter a scenario where you need to reset the root password on your Cloud Server. This article covers the steps required to reset the root password on your Cloud Servers by using the SpinUp Control Panel.
You need valid login credentials for the SpinUp Control Panel and an active Cloud Server.
Step 1: Log into SpinUp Control Panel
After you are logged into the portal, the Dashboard page displays:
Step 2: Navigate to the Cloud Servers page
From the dashboard page, click Cloud Servers in the left side of page navigation:
Step 3: View the Cloud Server details page
In the list, click on the Cloud Server for which you want to change the root password:
Step 4: Reset the password
On the Cloud Server Details page, choose RESET PASSWORD from the available options.
Enter your password in the dialogue box.
After you have entered a new password, you can test the password by clicking the Console icon on the Sever Details page and logging into the console with the new credentials.
What to do if you still cannot reach your server
Following the preceding steps enables you to change the root password on a Cloud Server. However, if you are still unable to log in to the server after changing the password, the issue might lie with the protocol used to connect to the server. Most commonly, this is SecureShell (SSH) for Linux® and Remote Desktop Protocol (RDP) for Microsoft® Windows®. In these situations, SpinUp recommends using console mode to access the server. To learn how, see our article on console mode.